FAQ — Common setup questions
Is Ledger.com/start the official onboarding portal?
The official onboarding portal is hosted on Ledger's site and provides step‑by‑step setup instructions and official downloads. Always check the domain carefully to avoid phishing pages.
What is the recovery phrase and why is it critical?
The recovery phrase (often 24 words) is the master key to your crypto assets. If you lose it, you may lose access. Keep it offline and never share it with anyone, including anyone claiming to be support.
Can I install apps for different cryptocurrencies?
Yes. After initial setup you can use the Ledger Wallet app to install specific coin apps and add accounts so you can send/receive those assets.
Quick safety checklist
- Download only from the official Ledger site: ledger.com/start.
- Never enter your recovery phrase into a website or share it with anyone.
- Prefer a metal backup product for long‑term storage of your recovery phrase.
- Keep device firmware up to date via the official app.